Creating the buzz: Increasing adoption through a champions program

Shari Oswald | PowerUP! Learning

Do you know “that guy”…or “that girl” in your workgroup? You know the one…that person that everyone goes to when they are confused about technology. Maybe it’s YOU! These are going to be your greatest allies in your organization when rolling out a new technology!

In this session we will cover:

– Why Champions are Important

– Who would be the best Champions

– What are the Expectations of the Champions

– Where to find your Champions

– When to engage your Champions

– How to get started building the Champions program

Let’s build a Champions Program that helps you overcome our biggest foe in technology…User Adoption.

Approaches & requirements for realizing Copilot value

Molly Rupert-Sullivan | Guidehouse

This session will draw on real-world insights and case studies to focus on approaches to assess the value M365 Copilot can drive: defining it, setting up appropriate baselines and data gathering, measuring the outcomes, and conducting relevant engagement initiatives to enable people to realize the full potential. We’ll specifically look at the approaches of qualitative perception data via surveys and focus groups + the Insights Dashboard telemetry + KPI alignment and measurement.