Crawl, walk, run with Microsoft 365 Copilot: Connecting business problems to practical AI use cases

Nathan Austin | VP of Business Development at Mytech Partners

Nina Adams | Consulting Practice Director at Mytech Partners

This session helps organizations identify where Microsoft Copilot fits best using a simple Crawl, Walk, Run approach. Learn how to pinpoint “AI-ready” tasks in daily workflows and convert them into role-based prompts, prompt libraries, Copilot notebooks, or automated agents. We’ll cover key questions for your team and demonstrate how to match business challenges with suitable AI solutions. In addition, we’ll showcase real-world examples from our own experience, demonstrating how we’ve applied this approach to solve actual business challenges.

When AI lies

Tamara Bredemus | Principal Learning Strategist & Adoption Specialist at Planet Technologies

During out time together, we will look at the output we receive from AI and what’s referred to as “hallucinations”, instances where an AI model generates responses, such as text, images, or data, that are factually incorrect, misleading, or entirely fabricated, despite appearing plausible. Learn how to recognize, avoid, and correct these outputs in everyday AI use.